You receive a friendly and heart-warming reception on your admission for treatment to our clinic. We have provisions to accommodate for new admissions within a day of booking although we advise that people pre-book in advance.
Referrals are recognized from a healthcare professional, the client and a loved one. We will make sure that our personnel are prepared to accommodate you after your reservation is confirmed.
When you arrive at the clinic you'll meet the clinical team and you'll be escorted around to offer you the chance to get to know the facility's layout. You'll be given a welcome pack that will give an explanation of everything you're required to know regarding your stay at the Sanctuary Lodge and a roster of the therapy sessions. Please call us and let us know in case you are not able to come to our facility on your own.
We will arrange for you to see our detox specialist psychiatrist during your first 24 hours with us.
What happens here is that a complete evaluation will be performed based on your medical and psychological medical care necessities. A complete detoxification course of action will get prescribed if it is needed. This detoxification will then be directed and supervised under rigid official procedures by our healthcare experts.
Please don't forget that you need to provide us with details about your physician's surgery and that you must bring with you any medications if you are currently taking them.
A psychiatrist will call attention to any aspects of your treatment that need expert attention and make suggestions. It's crucial to us that all your treatment requirements are fulfilled for the duration of your stay an so we'll make sure that anything that's suggested or stressed is integrated into your customised treatment plan. Then our counsellors, clinical director, and medical staff will continually review your treatment plan, ensuring that you are getting the best care possible at all times.
After your evaluation has been finished, our cordial team will immediately assist you in your adjustment. We fully recognize that this is a very stressful and fearful time for most, but our staff is on hand to offer advice and reassurance at all times.